IOLS Tech Support
Email Troubleshooter

I Can't Send To Multiple Recipients

The first reason for this is usually because one or more of the email addresses are addressed incorrectly.

This is an issue with the way email addressed to multiple recipients is handled on our servers. If all email addresses are not correct we will stop the message. This is to help prevent spamming since spammers usually have a bunch of email addresses (Good and bad) that they'll try to send to. Although it does not help you when you have one wrong email address it is an important feature to assure that our network is properly maintained.

The second reason for this is because you are trying to send the email to too many recipients simultaneously. We place a limit of 10 on the number of recipients that you can send one message to. This, again, is necessary to prevent spammers from potentially abusing the network.

If you need to send to more that 10 at a time simply create another list.

Need to send to large lists regularly? If you have a need to do this on a regular basis please consider using one of our low priced hosting accounts (Starting at $6.95/mo.) as a "List Server". Our server are very powerful and make it as easy as "Point and click" to manage your list(s).

A final note on sending to lists of people (Email addresses)...
In this day and age people are very sensitive to receiving unsolicited email (Spam). We support them and understand the negative effects Spam has on everyone. As such we have a very severe Spam Policy that we do enforce. If you are sending to multiple email addresses and someone considers it Spam then you will be in a heap of trouble (In addition to paying some severe fines). Click here for more info on spam.