Outlook
Express Won't Open Attachments!
Here's The Solution...
Background:
This happens if the Do not allow attachments to
be saved or opened that could potentially be a virus option
is enabled, and the e-mail attachment is determined by Outlook Express
to be "unsafe". By default, the Do
not allow attachments to be saved or opened that could potentially be
a virus option is enabled in Outlook Express 6 SP1. When this
virus-protection feature is enabled, Outlook Express uses the Internet
Explorer unsafe file list and the Confirm open
after download setting in Folder Options to determine if a
file is safe. Any e-mail attachment with a file type that is reported
as "unsafe" is not downloaded, and access to the attachment
is removed.
Solution:
If you are
sure that the attachment is safe to download or open, use the
following method: NOTE: Because there are several
versions of Microsoft Windows, the following steps may be different on
your computer. If they are, see your product documentation to complete
these steps.
Turn off the Option to Use the Unsafe File List
To turn off the Do
not allow attachments to be saved or opened that could potentially be
a virus option:
- Start Outlook
Express.
- On the Tools
menu, click Options.
- Click the Security
tab, click to clear the Do not allow
attachments to be saved or opened that could potentially be a
virus check box under Virus
Protection, and then click OK.
More Information is
available at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570
